We have been made aware that some members had issues this morning with the new online tool being used for reimbursement. We were told by PGCPS that their IT department was working to resolve the issues and that emails would be sent out to any members who were documented as having an error message during the submission process. We understand that this new online tool has the potential to streamline the tuition reimbursement process and make it more accessible but we also know that transition from one system to another can have its challenges. We remain vigilant and want to make sure that we capture not only application submission issues but also issues with access and other problems that you may have encountered with the new system. Please let us know so that we can continue to advocate for a fair and functional process for all members.
-Theresa Mitchell Dudley